Last updated: 01.06.2026
Nuevo OÜ (hereinafter referred to as “we”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use and safeguard your personal information when you visit our website www.myhedon.com (the “Website”) or use our services.
Processing of personal data
Data Controller: Nuevo OÜ
Registration code: 11353782
Address: Harju maakond, Tallinn, Kõrre tn 19, 10412.
E-mail: hello@myhedon.com
Nuevo OÜ transfers the data to the processor Montonio Finance OÜ. Personal data is processed for the purposes of executing agreements and contracts or on the basis of consent. Personal data is stored indefinitely until consent is withdrawn.
Processed personal data:
Name and surname; Telephone number; E-mail; Information about goods and services; Bank account number.Other data necessary for the provision of the service.
Purpose of the processing of personal data:
Personal data is used for the management of customer orders and delivery of goods.
Purchase history data (date of purchase, goods, quantity, customer details) is used to compile an overview of the goods and services purchased and to analyse customer preferences.
Bank account number is used to refund payments to the customer.
Personal data, such as the customer’s name, e-mail address, telephone number, is processed in order to resolve issues related to the provision of goods and services (customer support).
The e-shop user’s IP address or other network identifiers are processed for the purposes of providing the e-shop as an information society service and for web usage statistics.
Legal basis:
The processing of personal data is carried out for the purposes of the performance of a contract with a customer. The processing of personal data is carried out for the performance of a legal obligation (e.g. accounting and settlement of consumer disputes).
Website cookies:
A cookie is a small text file that is stored on your computer or other device (such as your phone) when you visit a website. The text file contains information that is used to improve the user experience of visitors to a particular website. Cookies allow us to provide a more convenient and safer user experience.We use: 1. Session cookies. 1.1.1. Use cookies to help us to provide you with more personalized services. We use session cookies for statistical and analytical purposes. They are only used for a limited period of time during your visit to the website.2. Persistent cookies are stored for a fixed period of time, which can be from 1 month to 1 year, but you can delete them from your device if you wish. Persistent cookies help us design services and create the best user experience.
Website:
When you visit our website, the information we collect and store about you is in an anonymous form. We do not link visitors to personally identifiable information. We do not personally identify you in any way when you visit our site, and we do not collect personal information about your visit to our site.
Direct marketing communications:
The e-mail address and telephone number will be used to send direct marketing communications if the Customer has given their consent. If the Customer does not wish to receive direct marketing communications, he/she should select the appropriate reference in the footer of the e-mail or contact customer support.
Where personal data are processed for the purposes of direct marketing (profiling), the customer has the right to object at any time to both the initial and further processing of his or her personal data, including profiling in relation to direct marketing, by notifying by email.
Submission of personal data:
By completing the forms on the website or linked from the website and submitting them to Nuevo OÜ, you confirm the accuracy of the personal data provided and authorise the processing of such data to the extent necessary for the purposes for which the data were collected or until the data are kept up to date.
Modification of personal data and withdrawal of consent to processing:
Each person has the right to submit an inquiry about him or herself to find out whether and what personal data have been collected and for what purposes Nuevo OÜ processes them. When we disclose personal data, we need to be sure of your identity. Therefore, you must digitally sign the request. The request should be sent to hello@myhedon.com. The request will be answered within 10 working days.
Every person has the right to request the rectification of inaccurate personal data and to withdraw his or her consent to the processing of his or her personal data (if we no longer have a lawful basis for using your personal data). To do so, please send us a free-form request to hello@myhedon.com.
Data protection:
We have put in place appropriate technical and organisational measures to protect your personal data against access, alteration, disclosure or destruction.
Changes to this Privacy Policy:
We reserve the right to update this Privacy Policy from time to time. We may change this Privacy Policy from time to time. Any changes will take effect from the date of publication of the new Privacy Policy.
Contact: If you have any questions or concerns about this Privacy Policy, please contact us at hello@myhedon.com.